This website provides advocacy services through its telephone and hotline chat channels. Our digital services offer anonymity and they could be explained as a one-time contact that is on confidential basis between an advocate and a user in which there is no verification of the identifying information.
Policy for Opting OutConfidential Chat
Chat users will be expected to enter their names and all other personal data so that our services by our operators could be facilitated. IP addresses are also needed to facilitate connections. Information that is collected from the users on voluntary terms will include name, gender, age, location, state, zip code and how a particular user has found out about ours services. Our hotline will collect limited geo-specific and demographic information so that it becomes easy while providing services. Chats along with dialogue transcripts will be purged on a regular basis.
We offer our services through short coded text messages. We scramble all our inbound phone numbers. Our messaging services also include text-for-help- services. The same standards will apply to these platforms as are applicable to our chat services.
Newsletters and Updates are offered as an option. Users have an option to receive messages on a regular basis to get updates that issue related with relevant content. One-time information messages are sent to inform users about specific issue contents.
Third Party Service Providers
We also offer software as part of our services through third party application service providers. We shall undertake a review annually of all third party privacy policies that affect our services. However, we shall not be held responsible for any updates or changes that are made interim in these third party privacy policies.
We will be using cookies so that user experience is enhanced while using our website. Cookies are pieces of data that websites employ to transfer to the computers of users. They are meant for keeping records. Browsers are generally set to accept cookies; yet, if you prefer not to receive cookies, you may change the configuration on your browser to reject cookies.
We may access or disclose information that is personally identifiable when required by law to do so or in good faith or belief that such action may be deemed necessary to adhere to the edicts of the law and comply with any legal process that may be served upon us. Our advocates are regarded as mandatory reporters as per the law.
We collect technical information through our web servers. This is information of a non-personal nature and it includes the domain name of the web access provider, the IP address that is used to connect that computer and the time that is spent on our website.
Our website and its services offer links to other websites. You have to take note that when you click on any of those links, you are likely to enter other websites for which we shall not be held responsible.
When you make any donation on our website home page, we have to share some of your personally identifiable information with other third parties so that we are able to process your transaction.
Policy Change Notification